Support

Email gets a reply — usually within a couple of days.

Common questions

My reminder did not arrive

Check that notifications are allowed for MindSparkd in your phone's Settings, and that the time is not inside your quiet hours. Reminders set to repeat at an interval need the app opened about once a day to keep topping themselves up — the reminder screen says so when you set one up.

Can I change which quotes I see?

Yes. Settings › Genres, or tap the category name on the feed. Choosing nothing means every genre.

Can I use my own photo as a background?

Yes, up to six at a time. Settings › Background › Your photos. You can delete any of them to make room.

Where did my reflection go?

Everything you like or write about is in the Journal tab. Saving a reflection with no text in it deletes that reflection.

Where are the quotes I wrote?

In the Journal, marked My Sparks. Choose My Sparks at the top of the month menu to see only yours. To see them in your feed too, turn on My Sparks in Genres.

How do I add a widget?

Touch and hold an empty spot on your Home Screen, tap Edit, then Add Widget, and search for MindSparkd. To choose what a widget shows, touch and hold it and tap Edit Widget. Widgets need iOS 17 or later.

I forgot my passcode

Tap Forgot code? on the lock. You are signed out, and when you sign back in the passcode is off and your journal is all there. The passcode is kept on your phone, not in your account.

How do I delete my account?

Settings › Edit profile › Delete account. See Delete your data for exactly what that removes.

I was charged for something

Purchases and refunds are handled by Apple, not by MindSparkd. Use reportaproblem.apple.com to request a refund.